Frequently Asked Questions

Get answers to common questions about Gloss / Toner Refresh / Root Smudge.

Typically results last four to six weeks, depending on hair porosity, shampoo frequency, and sun exposure. Toner gradually fades with washes; scheduling touch-ups every 4–6 weeks maintains tone and shine between full color services.

No — this service is designed to refresh tone and add shine, not lift natural color. It deposits color or toner to neutralize brass and blend roots without lightening; consult your stylist for specific pigment goals.

No. The service excludes cut and style; book cuts or blowouts separately. We focus on color, gloss, and bonding treatment to refresh tone efficiently—add styling as an a la carte service when booking or communicate preferences with your stylist.

We recommend waiting 48 hours before washing to allow toner to set fully. Use color-safe, sulfate-free products and cool water to extend tone and shine. Your stylist will give tailored homecare to maximize results.

Yes. The gentle bond-builder is formulated to reinforce weakened bonds and works safely with most color-treated or lightened hair. It minimizes breakage and improves elasticity, but tell your stylist about previous chemical services for a personalized approach.

Appointments typically take 30–60 minutes depending on hair length, density, and whether a root smudge is performed. The complimentary bonding treatment is included. Your stylist will advise exact timing when booking to accommodate your hair and desired result.